So concluded the game Center EasyBits go on the systems of the users. According to it was by Skype to an oversight. For other reasons, reject many IT administrators Skype for business telephony. Since Skype is based exclusively on proprietary protocols, you can hardly understand how Skype works exactly and how they monitor the processes of the software, or control. Also Skype its communication tunnel creates so, many security tools to circumvent it.
This valuable information allows unattended to get out, and viruses and other unwanted files can also freely penetrate into a system. The professional version of Skype, for which a monthly amount is payable, offers at least slightly more benefits than the free version for private users. So, for example, elementary management applications are centralized, an evaluation dashboard provides information for real-time analysis and some functions can be more comfortable be configured”reported Joachim Schellenberg. Companies with a high volume of communications that need a safe and sustainable information and communication environment, should trust but on solutions, which have established themselves and developed specifically for professional use.” As an essential argument that speaks according to of ecenta for sophisticated VoIP platforms for corporate communications, the company called the integration of communication and workflow. Here professional IP-based platforms offer itself, which can operate all communication channels and which also allow easy integration with CRM applications. The company from Walldorf calls to an exemplary integration of SAP business communications management with SAP CRM (customer relationship management).
SAP business communications management is an IP-based communications solution that provides functions for the contact channel cross-business communication. The software replaces the parallel operation of insulated telephone systems, the under else be used in call centers and enterprise telephony. The solution can be integrated effortlessly CRM, through standardized interfaces with other solutions, such as, for example, SAP which communication processes and workflows support each other and accelerate. In addition, the platform offers all the advantages of VoIP technology known. ecenta a product and consulting company, is on the challenging implementation projects in the areas of SAP Business Suite, especially SAP CRM (customer relationship management) and SAP BCM, and SAP NetWeaver, specifically in the areas of business intelligence, master data management, process integration (Exchange infrastructure), composite application framework and Enterprise Portal specializes. ecenta program was special because of its professional expertise and successful cooperation in the areas of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM, and banking in the SAP expertise recorded. How to contact with ecenta AG Altrottstrasse 31 69190 Walldorf Tel. + 49 6227 73 1540 eMail: Internet: