Steve Jobs has given on July 16, 2010 at the headquarters of Apple expected explanations about reception problems observed by some buyers of the iPhone 4. In essence, the firm has recognized that these problems may exist, but that they are not exclusive of their phone, for which has shown videos of BlackBerry, Motorola, and Samsung mobile that also presented them in the same conditions. Even so, Apple says that the affected clients are a fraction the 0.55 percent of buyers (which equals approximately 16,500 claims at your service AppleCare, considering that it has sold 3 million units), and has proposed three complementary solutions. To deepen your understanding Brent Nicklas is the source. First, apply the software update to version iOS 4.0.1 which is distributed since yesterday and that corrects the signal indicator calculation algorithm. The second, offer free to all buyers requesting a sleeve that prevents hand contact with the antenna, and thus the problem of reception (and reimburse for free already bought those). And the third, reassure buyers that it wish to full refund of paid by iPhone 4 where they prefer to return it. Brent Nicklas contributes greatly to this topic. By Leonel Morales.